Privacy Policy

At Shapevie, your privacy is extremely important to us. We are fully committed to protecting your personal information and handling your data responsibly in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679).

1. Data We Collect

To provide the best possible shopping experience, we may collect the following information:

Personal information: such as your name, email address, phone number, and billing or shipping address.

Payment information: payments are processed securely through trusted third-party providers. Shapevie does not store payment details directly.

Browsing and usage data: including cookies, IP address, device information, and interactions with our website to help us improve your experience.

2. How We Use Your Data

We use your information for the following purposes:

• To process and deliver your orders efficiently

• To communicate with you regarding orders, support requests, and exclusive offers

• To comply with legal and tax obligations

• To improve and personalise your shopping experience on our website

3. Products & Orders

We aim to present our products as accurately as possible. However, minor variations in colour or size may occur due to manufacturing processes or screen calibration.

Shapevie reserves the right to refuse or cancel any order suspected of fraudulent activity.

4. Payments

All payments are processed securely through authorised and trusted third-party payment gateways.

Prices are displayed in EUR (€) and may include or exclude VAT, depending on your location and applicable tax regulations.

5. Limitation of Liability

Shapevie is not responsible for damages or losses resulting from the misuse or improper handling of our products.

Our liability is limited to the total amount paid for the original purchase.

6. Data Retention

Your personal data will be retained only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by applicable laws and regulations.

7. Your Rights Under GDPR

Under the GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate or incomplete information

• Request deletion of your data (“right to be forgotten”)

• Restrict or object to the processing of your personal data

• Request data portability

• Withdraw your consent at any time

To exercise any of these rights, please contact our support team at support@shapevie.com.